Do I need a prescription or doctor's order to buy a speech tablet?

No. Gus Communication Devices sells AAC speech tablets directly to consumers with no prescription, no physician's order, no speech evaluation, and no pre-approval required. You can order today and receive your device in 3 to 4 business days. This is a major advantage over going through insurance, which can take months and require multiple evaluations.

What is the best AAC device for a non-verbal child?

For children and adults who are nonverbal or minimally verbal, we recommend the Samsung 8.7 inch Speech Tablet Bundle at $499.99 as the best entry-level option, or the Samsung 11 inch Speech Tablet Bundle at $699.99 for best overall value. Both include TalkTablet PRO pre-installed with 15 SLP-designed vocabulary sets, over 30,000 SymbolStix symbols, and customizable button pages ready to use out of the box.

What is the best AAC device for an adult who has lost speech?

For adults who have lost the ability to speak, we strongly recommend the Samsung 11 inch Speech Tablet Bundle at $699.99. The larger screen makes button selection easier for adults with motor challenges. TalkTablet PRO includes vocabulary sets designed for adults to express needs, feelings, and everyday phrases. No prescription or speech-language pathologist evaluation is required to order.

Are speech tablets HSA or FSA eligible?

Yes. AAC speech tablets purchased from Gus Communication Devices are generally HSA and FSA eligible as assistive communication devices for qualified medical purposes. We recommend confirming with your plan administrator before purchase.

Does Gus Communication Devices accept insurance?

We sell directly to consumers at consumer prices and do not bill insurance directly. Our devices are priced $499 to $999, compared to $4,000 to $8,000 for traditional dedicated AAC devices billed through insurance. Many customers find it faster and cheaper to pay directly. We accept HSA and FSA cards, Shop Pay 0% financing for 12 months, and all major credit cards. No insurance authorization or Medicare pre-approval is needed.

How long does shipping take?

Most orders ship within 1 business day and are delivered in 3 to 4 business days via free shipping. We ship to all 50 US states. No sales tax is charged outside of Arizona.

What is TalkTablet PRO and is it included with the speech tablets?

TalkTablet PRO is an award-winning AAC app developed by Gus Communication Devices. It is a one-time purchase, not a subscription, and is included free with all Samsung bundle purchases pre-installed (a $250 value). It features over 30,000 SymbolStix symbols, 15 SLP-designed vocabulary sets, customizable button pages from 1 to 144 buttons per page, offline use with no internet required, and supports Android, iOS, Windows, and Chromebook.

How do your prices compare to traditional AAC devices like Tobii Dynavox?

Our speech tablet bundles range from $499.99 to $999.99 and include the tablet, AAC app, and protective case. Traditional dedicated AAC devices such as those from AAC Insurance Suppliers cost upwards of $9,000+ when purchased through insurance channels, and often require a speech evaluation, physician prescription, and months of waiting. We offer the same communication capability at consumer electronics pricing with no delays.

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Returns/Refund Policy

By purchasing any product from this site, the customer agrees to and accepts the Refund and Return policies published herein.

Our refund and returns policy is 30 days from purchase date

We offer a full refund (shipping not refunded) for speech tablets returned in "NEW" condition, unused, and in their factory Samsung box, and all original items and packaging are returned in the original Samsung box looking exactly the way the item was received by the buyer.

We offer a maximum 75% refund (shipping not refunded) for speech tablets returned in "LIKE NEW" condition. No obvious signs of use and all original items and packaging are returned in the original Samsung box looking exactly the way the item was received by the buyer.

NOT REFUNDABLE

* Speech tablets returned in "not resellable" used condition (may be returned to buyer).
* Items returned in poor condition, damaged, missing
original packaging material, or not in a resellable condition
* Apple iPad based speech tablets are NOT REFUNDABLE if
the factory shrink wrap has been removed from the iPad box
* Any item that has locked with a customer created password
* SpeechWatches are not returnable/refundable
* Items returned more 30 days after purchase date
* Wrist speakers and Mini bluetooth keyboards are not returnable/refundable

To initiate a return request, please send an email to the following address and include you order#: guscom@gmail.com

Please do not send your purchase back to the manufacturer.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund request.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at guscom@gmail.com

To return your product, you should ship your product IN A PROTECTIVE BOX to:

Gus Communication Devices
Returns: Order#_________
20551 N. Pima Road
Suite 200 PMB 1028
Scottsdale, AZ 85255

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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