TTMAX AI Support
TTMAX AI Support
We're here to help you, and the people who help you, get the most from TTMAX AI.
Contact us
Email: guscom@gmail.com (please put "TTMAX AI support" in the subject)
Phone: 360-303-3356
We usually reply within one business day.
To help us help you faster, tell us your iPhone model, your iOS version, and what you were doing when the problem happened. A screenshot helps a lot.
Common questions
How much does TTMAX AI cost?
$29.99 for your first month, then $149.99 a month. My Symbols, your own face in your symbols, is a one-time purchase of $99.99.
How do I cancel my subscription?
On your iPhone, open Settings, tap your name, tap Subscriptions, tap TTMAX AI, then tap Cancel Subscription. You can keep using it until the end of the month you paid for.
How do I get a refund?
Apple handles all payments and refunds. Go to reportaproblem.apple.com, sign in, and choose the purchase.
I got a new iPhone. How do I get my purchase back?
Sign in with the same Apple ID, open TTMAX AI, and tap Restore Purchases. Your words and settings come back from your iCloud backup.
Does it work without internet?
Yes. A large set of phrases is saved on your iPhone so you can always talk. GusAI suggestions need an internet connection.
Can I talk on a phone call or FaceTime?
Yes. Start a call or FaceTime from TTMAX AI. What you tap is spoken into the call, and GusAI listens to the other person and suggests your replies.
Who is the Administrator?
The Administrator is the person who sets up and manages TTMAX AI for the user, such as a family member or speech-language pathologist.
How do I delete my account and information?
Email us at guscom@gmail.com with the subject "TTMAX AI delete my account". We will confirm when it's done.
Learn more
- TTMAX AI home
- Privacy policy
- Help Center with videos and large-print manuals: coming soon
TTMAX AI is made by Gus Communication Devices, Scottsdale, Arizona. Making speech devices since 1991.